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A-Z Guide

  • Entrance

This A-Z Guide was created by the Cincinnati Reds to assist Guests during their visits to Great American Ball Park.

The information is presented in alphabetical order for your ease of use and is always subject to change.


  • T

    Taxi Cabs

    The following taxicab companies can be contacted to arrange for pickup or drop-off in the Greater Cincinnati area:

    • Community Yellow Cab OH: (513) 721-2100
    • Community Yellow Cab KY: (859) 261-4400
    • Ron's Cab Service: (513) 921-4222
    • Towne Taxi: (513) 761-7700
    • United Cab Co.: (513) 251-1155

    Taxicabs generally perform their pickups on Joe Nuxhall Way on the west side of Great American Ball Park at the conclusion of the game.

    Texting for Safety and Security

    In the event that you have an issue while at Great American Ball Park and need to reach our Security Staff, you can text "REDS" and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed.

    Theme Packages

    Theme packages include an exclusive item only available with purchase of theme ticket package. For more information, visit

    Ticket Information

    Advance Ticket Sales

    In Greater Cincinnati, call at (513) 381-REDS (7337).
    Outside Greater Cincinnati, call at (877) 647-REDS (7337).
    In Person:
    Reds Main Ticket Office:
    Great American Ball Park
    100 Joe Nuxhall Way

    Accessible Seating - Visit, Call at (513) 381-REDS (7337), or call (877) 647-REDS (7337) or contact the Reds Box Office at (513) 765-7400, option 3.

    Child Admittance - Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parents' or guardians' laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children 4 years and older are priced the same as adult tickets.

    Ticket Gift Certificates - May be purchased by calling the Reds at (513) 765-7400 (option 3), at the Main Ticket Office at Great American Ball Park, and online at

    Lost or Stolen Tickets - Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400, option 3.

    Payment Options - Accepted payment methods include cash, checks (accepted at least three weeks prior to ticketed event and in person with valid driver's license), VISA, MasterCard, American Express and Discover.

    Rain Check Policies -In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket of the same or lower price for any subsequent regular game during the current season. Dates for exchange are at the discretion of the Reds. Check for valid rain check dates. Note that all paid Season Suite, Season Diamond and Cincinnati Bell Technology Pavilion Seat Holders should follow the rain check instructions located on the back of their ticket. A rain check of a complimentary ticket (face value of $0.00) is not a valid rain check.

    Ticket Office Business Hours

    Great American Ball Park
    Crosley Terrace
    100 Joe Nuxhall Way.
    • Gameday: - Monday-Sunday: 9 a.m. until the end of the seventh inning
    • Non-Gameday: - Monday-Friday: 9 a.m. to 5 p.m.; Saturday: 10 a.m. to 4 p.m. (Once single game tickets go on sale.)

    North Ticket Office - (North side of Great American Ball Park)

    • Gameday: Opens one and a half hours (1.5) before game time; closes at the end of the third inning
    • Non-Gameday: Closed

    Will Call

    Reds tickets purchased and drop-offs may be picked-up at the "paid" will call windows located at the Main Ticket Office at Crosley Terrace. These will call windows open one and a half hours prior to scheduled game time. Photo ID is required to pick-up all tickets at will call.


    Tours of Great American Ball Park and Reds Hall of Fame and Museum Batting Practice Viewing

    The Cincinnati Reds Hall of Fame and Museum invites you to take the "Scotts" Great American Ball Park Tour that offers visitors exclusive access to many "behind the scenes" areas. Highlights include stops in the press box, the Diamond Club, the Reds' dugout, and the opportunity to walk on the track behind home plate (please note that some locations may not be open for every tour). During the course of the tour, a Reds Hall of Fame Museum Ambassador provides a host of interesting facts about the ballpark and the history of the Reds. Tours are available daily beginning in mid-April throughout the season, and on Saturdays in the offseason (not available on home DAY games). Tour times vary depending on if the Reds are home or away. Tour tickets are $20 for adults and $17 for seniors, students, active military members/veterans, and for children ages 5 and up. Visit or call (513) 765-7923 for tour times and availability.

    Also in 2017, fans have the opportunity to watch the Reds take batting practice from the right-field Moon Deck stands prior to Reds home night games through the Reds Hall of Fame and Museum Batting Practice Experience. The Batting Practice Experience departs from the lobby of the Museum promptly at 4:30 on the evenings of Reds home night games. You must have a ticket to that evening's game to purchase Batting Practice Experience tickets. Batting Practice Experience tickets are $20 for adults and $17 for seniors, students, active military members/veterans and for children ages 5 and up.

    Admission to the Reds Hall of Fame and Museum is included with every ballpark tour and batting practice viewing ticket. Discounts are available for groups of 15 or more with an advance reservation.

    It is STRONGLY recommended that you pre-purchase your tickets, as space is limited and sellouts are common! To schedule your ballpark tour, batting practice viewing, or group, visit or contact the Hall of Fame Box Office at (513) 765-7923.