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TICKET AND PARKING RAINOUT POLICY



PAID TICKETS (for a Regular Season game for which a make-up game is announced as an open date
or as part of a split admission doubleheader)

  • If a regulation game (as defined by Major League Baseball) is not played and the game is rescheduled as a stand-alone game or as part of a split day/night doubleheader, your paid ticket serves as your rain check. Rain checks are valid for admission to the rescheduled game.

  • Rain checks are eligible to be exchanged at the Citi Field Ticket Windows or by mailing tickets back to the Mets Ticket Office. Note that a regulation game has been played even if it is suspended after it becomes a regulation game.

  • Complimentary tickets and those tickets marked "NO RAINCHECK" shall have no value and do not constitute a rain check. These tickets are not eligible to be exchanged; however, they are valid for admission to the makeup game.

  • If attending the rescheduled game, the original ticket is used for entry to the ballpark.

  • No refunds will be given.

PAID TICKETS (for a Regular Season game for which a make-up game is announced as part of a
single-admission doubleheader, or that is cancelled and not rescheduled)

  • If a regulation game (as defined by Major League Baseball) has not been played and the game is rescheduled as part as a single-admission doubleheader or is cancelled and not rescheduled, your paid ticket serves as your rain check.

  • Rain checks are eligible to be exchanged at the Citi Field Ticket Windows or by mailing tickets back to the Mets Ticket Office. Note that a regulation game has been played even if it is suspended after it becomes a regulation game. Complimentary tickets and those tickets marked "NO RAINCHECK" shall have no value and do not constitute a rain check. No refunds will be given.

GROUP TICKETS AND DAILY SUITE TICKETS

  • Group or Daily Suite Tickets purchasers who purchased through a Mets representative will be contacted by their rep regarding rescheduling their group for another date.

  • Group tickets purchased online as part of Community, Health, Heritage or Theme date will fall under the standard Mets Rain Check policy (see above). No refunds will be given.

WILL CALL

  • Customers with unclaimed tickets in Will Call need to contact Mets Ticket Services (by phone at 718-565-4360 or in person at the Ticket Services office) to pick them up or to exchange their tickets under the Mets Rain Check policy (see above).

  • If the game is postponed and rescheduled as an open date or as part of a split-admission doubleheader, unclaimed Will Call tickets are valid for the announced make-up game and can be picked up at Will Call on that day.

COMPLIMENTARY TICKETS

  • Complimentary tickets and those marked "NO RAINCHECK" are valid for the rescheduled game only if rescheduled as a stand-alone game or as part of a split-admission doubleheader.

  • The original ticket is used for entry to the rescheduled game. If the game is not rescheduled, or is rescheduled as part of a single-admission doubleheader, complimentary tickets or those tickets marked "NO RAINCHECK" shall have no value and do not constitute a rain check.

PARKING

  • Pre-Paid Passes: Pre-Paid parking passes for a postponed New York Mets game are valid for the announced make-up game (if make -up is on an open date). Otherwise pre-paid parking pass must be exchanged for a future date in compliance with the rain check policy for that particular game. However, a parking space is not guaranteed and is subject to availability.

  • Day of Game Parking Passes (Cash Purchases): Fans that purchase a day of game parking pass upon arrival at Citi Field will receive a dated receipt from the parking attendant prior to entrance. In the event of a postponed game, the receipt can be used for any 2016 New York Mets regular season game, except where otherwise noted. A parking space is not guaranteed and is subject to availability.