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2014 Season Ticket Holder Policies and Procedures

** These policies apply if a home game is postponed (rescheduled) or cancelled (not rescheduled) due to rain. **

Paid Tickets Regular Season/Postseason game

All paid admission tickets to a postponed regular season/postseason Oakland Athletics home game are valid for the announced make-up game. These include the following:

  • Oakland Athletics Season Tickets
  • Individual tickets purchased at O.co Coliseum Box Office
  • Tickets purchased through the athletics.com website or charge-by-phone system
  • Tickets purchased via StubHub.com

If attending the announced make-up game, the original ticket is used for entry to the stadium.

No refunds will be given.

Paid Tickets Exhibition/Preseason game and April 4 regular season game

The paid value of your tickets to a postponed or cancelled exhibition/preseason Oakland Athletics game can be redeemed for tickets to a future 2014 regular season game, subject to availability, All exchanges must be completed 24 hours prior to the make-up game.

No refunds will be given.

To exchange your paid tickets for a future 2014 regular season game, tickets should be exchanged at the O.co Coliseum Box Office, or mailed to the Oakland Athletics, Attn: Ticket Services/Rainout, P.O. Box 2220, Oakland, CA 94621. Please include your name, address, phone number, original tickets and game and price level requested. Due to dynamic pricing, pricing may vary from game to game. Tickets to exchange must be received by the A's at least 24 hours prior to the make-up game date. All tickets are subject to availability.

For example, if you had two Field Levels tickets at $32 each, you would have a $64 credit to redeem for future game tickets.

Tickets Purchased via StubHub.com

Tickets purchased through the A's official secondary market ticket provider StubHub.com can only be used for the rescheduled make-up game. For tickets purchased via StubHub, please refer to the StubHub.com user help section for details pertaining to postponed, rescheduled or cancelled events. The A's are not responsible for and will not provide any refunds or exchanges of any Ticket purchased via StubHub. Any questions regarding trickets purchased via StubHub for a postponed, rescheduled or cancelled event should be directed to StubHub Customer Service at customerservice@stubhub.com.

Group Tickets and Suite Tickets

Customers with group tickets or suite tickets for a postponed game are valid for the announced make-up game. The original ticket is used for entry to the announced make-up game. If the group or suite guests are unable to attend the make-up game, the organizer will need to collect all the tickets and return the tickets to their A's Sales Representative for an exchange to a mutually agreeable 2014 regular season game, subject to availability, excluding blackouts dates.

Will Call

Customers with unclaimed tickets in Will Call need to contact the A's Ticket Office (by phone at (510) 568-5600 or in person at the Ticket Services office) to pick them up. If the game is postponed, unclaimed Will Call tickets are valid for the announced make-up game.

Complimentary Tickets

Complimentary tickets are valid for the announced make-up game, but cannot be exchanged for a future 2014 regular season game. The original ticket is used for entry to the announced make-up game.

Parking
  • Pre-Paid Passes: Dated Season Ticket Holder VIP/Premium parking passes for a postponed Oakland Athletics game are valid for the announced make-up game. Dated Season Ticket Holder VIP/Premium parking passes for a game that is cancelled are valid for any 2014 Oakland Athletics Regular Season game. However, a parking space is not guaranteed and is subject to availability.
  • Individual Season Ticket Parking Passes: General Lot season ticket parking pass holders should contact A's Ticket Services for a replacement parking pass to the announced make-up game. As with all General Lot passes, a parking space is not guaranteed and is subject to availability.
  • Day of Game Parking Passes (Cash Purchases): Fans that purchase a day of game parking pass will receive a dated receipt from the parking attendant prior to entrance. In the event of possible rain, the receipt can be used for any 2014 Oakland Athletics regular season game. A parking space is not guaranteed and is subject to availability.