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Representatives are available to assist you Monday - Friday, 8:30a-5:30p. If you have any questions, regarding your account, please contact your rep directly, or the Season Ticket Services department at 800.274.2827 or firstname.lastname@example.org.
In order to receive information and participate in select Season Ticket Member programs (including, but not limited to: regular season presale ticket offers, exclusive Season Ticket Member events, Postseason ticket information, etc.), you must provide the Pirates with your e-mail address. To confirm that we have a valid e-mail address, please call the Season Ticket Hotline 1-800-274-2827.
Ensure that you do not have a spam filter on your e-mail that is preventing our messages from getting to you. Please make sure you have the following names added to your personal e-mail address book to ensure that you receive important communications from pirates.com: email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com.
The Pirates are not responsible for non-deliverable e-mails due to spam or anti-viral software engaged by the Season Ticket Member.