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Ballpark A to Z Guide


A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

 

ALCOHOL SALES AND NON-ALCOHOL SECTION
Section 335 has been designated as a non-alcohol section at Rangers Ballpark. Sales and consumption of beer are strictly prohibited in this section. Beer sales will be discontinued in all seating areas after the 7th inning and at concession stands after the 8th inning or two and one-half hours subsequent to the start of a single game, whichever occurs first. Sales may also be discontinued earlier, and in specific areas if necessary, at the discretion of Rangers management. Texas Alcohol and Beverage Commission (TABC) prohibits alcohol being brought into or out of Rangers Ballpark in Arlington. TABC regulations also prohibit alcohol being taken from the main or upper concourses onto the club or suite levels, or taken off the club and suite levels to any other areas of the ballpark. The Texas Rangers remind guests to drink responsibly.
ALL-STAR BIRTHDAY PARTIES
Celebrate your little All-Star's birthday TEXAS RANGERS style! With many different packages to choose from you are sure to find one to help your little slugger have the best birthday ever! Watch baseball bloopers as you eat and open presents. Take a guided tour of the ballpark. Watch your child's eyes light up as they are presented with a special gift from the Texas Rangers. Enjoy time in the Center Field Sports Park playing whiffle ball. Each child in attendance receives a party favor from the Rangers to take home and remember the fun they had at the ballpark. There are many options to choose from so let us help you plan an unforgettable, stress-free birthday for the little baseball fan in your life. Please call 817-273-5099 for additional information or to book your party.
ALL YOU CAN EAT SEATS
The Texas Rangers offer All You Can Eat Seats in Upper Home Run Porch for every game. Each ticket includes all you can eat grilled chicken sandwiches, hot dogs, nachos, peanuts, popcorn, and soft drinks, served in the air-conditioned grill behind Upper Home Run Porch. Food service begins when the ballpark gates open and ends two hours after the scheduled game time. Individual game tickets are $34 ($39 for premier games), and groups of 20 or more may be purchased at a discounted rate based on the day of the week. Groups will be $37 per ticket for premier games.
The All You Can Eat area in the grill and bar behind the Upper Home Run Porch has multiple seating areas, including tables and seats on the glass overlooking the playing field, three bar areas, and sports programming on over 100 televisions including several big screens.
ANIMALS
No animals are permitted into Rangers Ballpark with the exception of service animals accompanying fans due to health-related needs of the fan.
ATMs
For your convenience, there are five automated teller machines located inside Rangers Ballpark:
  • In the Majestic Grand Slam Shop located in Center Field
  • On the Main Concourse behind Section 44 (across from Timeless Treasures Gift Shop)
  • Behind Section 30 next to Guest Relations at the Home Plate Gate
  • At the Third Base Entrance (under the ramp)
  • Behind Section 326 on the Upper Concourse
ASHLEY FURNITURE HOMESTORE LEATHER
Watch the game in style! Soft Leather recliners and air-conditioned seating are just a few of the perks in this casual and relaxed environment. The Ashley Furniture HomeStore® Lounge offers 72 soft leather recliners in the front section of the Cuervo Club and features a complimentary food buffet and in-seat beverage service. Tickets in these seats are available in Full and Half Season packages, Mini Plans and for individual games. Call 972-RANGERS ext. 3.
AUCTIONS
The Texas Rangers Baseball Foundation will hold silent in-game auctions at each game for the entire season. The auctions will consist of autographed merchandise and game used items. The silent auction will be located near Section 21 on the Main Concourse beginning one and one-half hours prior to the start of the game and ending one and one-half hours after the start of the game. All proceeds will benefit the Texas Rangers Baseball Foundation.
AUTOGRAPHS
Guests may seek autographs from players and coaches from the time the gates open until 45 minutes prior to the start of each game. Major League Baseball rules prohibit players from signing autographs after that time. The Texas Rangers ask that anyone seeking autographs show consideration for guests possessing tickets in these seating areas.
AUTOMOTIVE ASSISTANCE
In the unfortunate event that a guest locks his/her keys in their car, the Rangers have a locksmith service that remains on the premises until 1 hour after each home game. The cost of this service is $25.00.
The Rangers courtesy cart can aid guests that experience problems with dead batteries and empty fuel tanks. There is no charge for this service. Guests requiring either locksmith or courtesy cart services must contact the nearest Rangers Ballpark staff member.
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B
BANNERS
Banners may be hung in Rangers Ballpark as long as they do not interfere with the game in progress or obstruct the view of other guests. Banners may not contain political or commercial messages and must be in good taste and in keeping with the family atmosphere at Rangers Ballpark in Arlington. Banners may not be offensive or meant to intimidate any person or group at Rangers Ballpark. If necessary, banners may be removed at the discretion of Texas Rangers management.
BIRTHDAY AND ANNIVERSARY MESSAGES
Birthdays and anniversaries are recognized during each home game. Names will be displayed in lights and guests will receive a Texas Rangers gift bag. There is a fee for inclusion and space is limited. For information, call 972-RANGERS, or stop by the Promotions Kiosk near Section 30. Advance purchase is suggested.
BIRTHDAY BASH
You and your party of 10 or more will be the special guests of the Texas Rangers when you host your very own birthday bash at a Rangers game. Everyone at the birthday party will receive a game ticket, $5 in food and beverage vouchers good at concession stands, and $5 in Sports Park tokens. To reserve online click the link above or for information, call 972-RANGERS, ext. 3.
BIRTHDAY PARTIES (ALL-STAR BIRTHDAY PARTIES)
Celebrate your little All-Star's birthday TEXAS RANGERS style! With many different packages to choose from you are sure to find one to help your little slugger have the best birthday ever! Watch baseball bloopers as you eat and open presents. Take a guided tour of the ballpark. Watch your child's eyes light up as they are presented with a special gift from the Texas Rangers. Enjoy time in the Center Field Sports Park playing whiffle ball. Each child in attendance receives a party favor from the Rangers to take home and remember the fun they had at the ballpark. There are many options to choose from so let us help you plan an unforgettable, stress-free birthday for the little baseball fan in your life. Please call 817-273-5099 for additional information or to book your party.
BROADCASTS
Texas Rangers games are broadcast in English on KRLD 105.3 FM during the week and on KRLD 1080 AM on the weekend. All regular season games will be carried in Spanish on KFLC 1270 AM. The following television stations will broadcast the 2010 Texas Rangers games: FOX Sports Southwest, TXA 21, FOX Network, and ESPN. Check local listings for the carrier on a particular day. View Broadcast Schedule »
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C
CAMERA AND VIDEO EQUIPMENT
Cameras and video equipment are permitted in Rangers Ballpark. However, flash photography, video reproductions and equipment that might interfere with another guest's enjoyment of the game are prohibited.
CAMPS AND CLINICS
The Texas Rangers Baseball Camps are offering an array of baseball camps during the 2010 season. The camps instructions include hitting, pitching, fielding, base running and much more. Instructors include area coaches and players. For additional information, please call (817) 273-5297 or visit texasrangers.com/youthballpark. More info »
CASEY'S CORNER
Casey's Corner, a nightly suite in right field, accommodates groups of 50 to 100. To place a deposit online, visit texasrangers.com. For information on renting Casey's Corner call 972-RANGERS, ext. 3. More info »
CENTER FIELD SPORTS PARK
The Center Field Sports Park is a fan interactive area located in Vandergriff Plaza. The interactive area includes a Wiffle Ball Park, Tee-Ball Cages, Speed Pitch, Temporary Tattoos, Mojo Pitching Cage, and picnic tables. Token machines are located in the park, and age restrictions apply to some activities. The Center Field Sports Park opens 2 hours prior to game time and remains open through the middle of the 7th inning during April, May, and September weekday games and through the top of the 9th inning during June, July, and August games. The Center Field Sports Park will also close early for post-game fireworks shows.
CHARITABLE CONTRIBUTIONS/DONATIONS
The Texas Rangers have established a donation program to assist with the fundraising efforts of non-profit organizations. Donations include souvenirs, tickets, and autographed items that may be used in auctions, raffles, or as incentives.
All donation requests must be made in writing on the non-profit organization's letterhead at least six weeks prior and should state the purpose, date of event, as well as the benefactor of the donation. Mail to: Texas Rangers Community Relations/Donations, P.O. Box 90111, Arlington, TX 76004-3111. Please understand that every request will be considered, but due to the volume of requests, not every one can be filled. For more information call (817) 273-5207.
More info »
CHILDREN'S TICKETS
Children 13 years of age or younger receive tickets in the Upper Reserved, Grandstand Reserved and Bleacher sections at a reduced rate. Children under 36 inches are admitted free of charge and must occupy a parent's lap.
CONCESSIONS STANDS
There are over 100 fixed and portable concession stands on three concourses. Operated by Sportservice, one of the largest concessionaires in baseball, concession stands offer a wide variety of food including, hot dogs, peanuts, popcorn, soft drinks, pizza, nachos, burgers, smoked sausage, barbecue, ice cream and desserts. Major credit cards are accepted at all concession stands.
CONTAINER POLICY/ALCOHOLIC BEVERAGES
No metal cans, glass containers or alcoholic beverages may be carried into the ballpark. Only soft-sided, collapsible coolers without plastic inserts are allowed – no hard coolers, backpacks, or oversized bags. All bags and purses must be 16"x16"x8" or smaller and are subject to search by ballpark staff.
THE CORNER CLUBS
The Corner Clubs are private indoor grills located behind the seats in Sections 240 through 242 on the Lexus Club Level. These private areas may be utilized for group hospitality in conjunction with seats in the Lexus Club Terrace. For package pricing, call 972-RANGERS, ext. 3.
CORPORATE PARTNERSHIPS/SPONSORSHIP
Get your company's name in Rangers Ballpark in Arlington when you partner with the Rangers. Gain access to stationary and virtual signage, distribution opportunities like promotions and booths on the concourse, and branding for various Rangers events and locations.
Capture the attention of Rangers fans when they hear your promotion announced during a game and they see it on the video board. Your company may even be mentioned online and in an Inside Pitch e-newsletter sent to over 150,000 fans.
If you are scouting a location to get your company's name seen and heard, look no further than Rangers Ballpark in Arlington. For more information, call 817-273-5222. More info »
CUERVO CLUB/ASHLEY FURNITURE HOMESTORE® LOUNGE
The Cuervo Club is a fully air-conditioned private club featuring a full food and beverage menu and view of the game from behind home plate. Located on the Mezzanine Level of Rangers Ballpark, the Cuervo Club is accessed near the home plate entrance of the ballpark. Admittance to the Cuervo Club is available with a specially designated game ticket or guest pass. The Cuervo Club will open two hours prior to game time and remain open at least one hour at the conclusion of the game. There will be food and beverage available for purchase before and during the games. The Cuervo Club is also available on non-game days for private events. Please call (817) 795-9006, ext. 2032 for more information. If assistance is needed during the game, the Cuervo Club may be reached at (817) 436-5972.
Ashley Furniture HomeStore Leather Lounge
Watch the game in style! Soft Leather recliners and air-conditioned seating are just a few of the perks in this casual and relaxed environment. The Ashley Furniture HomeStore® Lounge offers 72 soft leather recliners in the front section of the Cuervo Club and features a complimentary food buffet and in-seat beverage service. Tickets in these seats are available in Full and Half Season packages, Mini Plans and for individual games. Call 972-RANGERS ext. 3.
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D
DESIGNATED DRIVERS - GOOD SPORT PROGRAM
Fans 21 years or older, with a valid driver's license, may sign a pledge card agreeing not to drink alcoholic beverages during the game and accepting responsibility for driving the other members of their group home safely. Pledge cards are available at Guest Relations. Guests completing these cards are entered into a drawing for free Texas Rangers merchandise.
THE DIAMOND CLUB
All fans with a game ticket may enjoy the spectacular view of the field from the air-conditioned Diamond Club, located above section 5 from the main concourse. The Diamond Club offers an all you can eat buffet, opens two hours prior to the game, and closes one hour after the game starts. Call (817) 795-9006, ext.2034 for information.
The Diamond Club also offers private events year round, subject to availability, for groups 50-500. For information or to book an event call (817) 795-9006, ext.2032. More Diamond Club Info »
DR PEPPER JR. RANGERS CLUB
Rangers Captain invites all fans 13 and under to join the Jr. Rangers - the official kids fan club of the Texas Rangers. Members receive a club kit with Rangers merchandise, ticket vouchers to select home games, invitations to "Members Only" events, and VIP "Front of the Line" access to every Sunday afternoon Run the Bases. Sign up at the Promotions Kiosk at Section 30 or at any Jr. Rangers Kiosk on the main concourse or online at texasrangers.com.
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E
ELEVATORS
For the convenience of suite patrons and guests with special needs, Rangers Ballpark has several elevators. The elevator for suite patrons is located at Section 25 along the Main Concourse. Guests with special needs may utilize one of the following elevators:
  • Upper Level Access - First Base Gate Elevator or Third Base Gate Elevator
  • Access to Sections 112-125 - Suite Elevator at Section 25
  • Access to Sections 127-139 or 201-245 - Media Elevator at Section 27
  • Access to Sections 246-252 - Right Field Elevator at Section 44
EMERGENCY PHONE CALLS
As a special service, guests expecting emergency phone calls may leave their seat locations at the Guest Relations office behind home plate. If a call is received, a representative will be dispatched to the guest's seat with the message. Public address or scoreboard paging is not permitted.
EMPLOYMENT OPPORTUNITIES
If you are interested in joining the Rangers seasonal staff, call the Texas Rangers employment job line at (817) 273-5105 or Sportservice job line at (817) 795-8838, ext 2060. The Texas Rangers and Sportservice are equal opportunity employers. View Job Postings »
ESCALATORS
Escalators are located behind home plate and along the first and third base sides of each concourse. One home plate escalator always runs down. The other home plate escalator runs up until the last out when it begins traveling downward. First and third base escalators run upward until traffic begins to exit Rangers Ballpark when they both turn to the downward position, no earlier than the eighth inning. Upper Level guests are instructed to use the home plate escalators to exit, and Lexus Club Level guests use first and third base escalators.
EXITING AFTER THE GAME
Following the game, guests are asked to exit Rangers Ballpark through designated entrances and exits. During the game, guests are permitted to leave Rangers Ballpark and return provided they present their ticket stub. Guests need to have their tickets scanned by a customer service representative to be allowed re-entry.
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F
FAN CODE OF CONDUCT
  1. We encourage everyone to cheer for his or her favorite team and players, but do so in a manner as to not detract from another fan's enjoyment of the game.
  2. Consume alcohol responsibly: any intoxicated person or person under the age of 21 years old in possession of alcoholic beverages regardless of how they obtained the beverages are subject to ejection without refund and arrest by the Arlington Police Department.
  3. Any person entering onto the playing field may be immediately ejected from the stadium without refund, and arrested by the Arlington Police Department.
  4. Any person throwing any item, or attempting to distract a player with a laser pointer, light or any other item may be immediately ejected from the stadium without refund, and subject to arrest by the Arlington Police Department.
  5. Any guest encountering difficulties with any other guest is encouraged to notify any representative of Rangers Ballpark in Arlington. GuestAssist allows text message communication between fans and facility operations. If a ballpark guest is in need of assistance, they may use their mobile phone to text REPORT to 78247. The request is received by the Command Center, and Rangers personnel are able to respond immediately to diagnose the problem and dispatch, security, or medical staff to the guest's location, as needed. The system is NOT for ordering food and beverages.
  6. No metal cans, glass containers or alcoholic beverages may be carried into the ballpark. Only soft-sided, collapsible coolers without plastic inserts are allowed --not hard coolers, backpacks, or oversized bags. All bags and purses must be 16"x16"x8" or smaller and are subject to search by ballpark staff.
  7. Banners may be hung in the stadium as long as they do not interfere with the game in progress or obstruct the view of others. Banners may not contain political or commercial messages and may not be offensive to any other guest. Management reserves the right to remove any banners at its sole discretion.
  8. Smoking is not permitted in the seating bowl, the Lexus Club Level, suites level, or on the Concourse behind Section 44 - past the Visitors Bullpen (Sports Park), but guests may smoke at designated areas near the outer perimeter of the first level, and the upper concourse.
  9. Any person using obscene, profane, or offensive language may be ejected without refund.
  10. Fans will refrain from displays of affection not appropriate in a family setting.
  11. Any person wearing clothing with language, graphics, or revealing parts of their body that may be offensive to another guest may be denied entry into the stadium, or ejected from the stadium without refund.
  12. Persons entering the stadium without a ticket or occupying a seat for which they do not hold a ticket may be ejected without refund.
FAN MAIL
The Rangers do not provide autographed pictures, postcards, baseballs, cards, or other items, but you are welcome to write each player individually to request an autograph. Enclose a self-addressed, stamped envelope along with the item that you would like autographed. Address your request directly to the player at: Texas Rangers, P.O. Box 90111, Arlington, Texas, 76004-3111. The Rangers are not responsible for any items sent directly to players.
FIRST AID
First aid rooms are located on the third base side of the Main Concourse near Section 5 and on the third base side of the Lexus Club Level near Section 208. Emergency medical personnel, nurses and medics are on duty at each event.
FOUL BALLS
Guests may keep any baseball hit into the stands. Please be courteous to other guests when attempting to catch a foul ball. Major League Baseball rules prohibit guests from interfering with a ball hit into the field of play. Guests who fail to comply with these rules could face immediate ejection from Rangers Ballpark. Texas Rangers management cannot assist with the autographing of foul balls.
FUNDRAISING WITH THE TEXAS RANGERS
The Rangers Fundraising Program allows your school, club, or youth/civic organization to sell tickets to generate funds for your special program. For more information, contact the Rangers Group Sales department at 972-RANGERS, ext. 3.
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G
GATES OPEN
First and Third Base Gates open two hours prior to game time for night games and one and one-half hours prior to game time for afternoon games. Home Plate and Center Field Gates at Rangers Ballpark in Arlington open one and one-half hours prior to game time for all games. Guests are encouraged to arrive early to watch batting practice, infield workouts and pre-game ceremonies. Gate openings are subject to change.
GIVEAWAYS/PROMOTIONS
The Texas Rangers offer a variety of cool giveaways for fans attending designated home games. Please note that age and quantity limitations are applicable on some promotions. Promotional giveaways are distributed one per person attending with a valid game ticket. The Promotions Schedule is subject to change. Visit the Promotions Kiosk located at Section 30 with promotion questions. Check back for the Rangers 2011 Promotion Schedule.
GO GREEN
Look for soda-bottle shaped receptacles scattered throughout the concourse to recycle your plastic and aluminum bottles. Recycling containers are also available in each suite. The Texas Rangers fully recycle aluminum, plastic, cardboard, and grass clippings.
GROUP TICKETS
Groups of 20 or more can be accommodated with great pricing, seat locations and hospitality venues. Groups are great for youth groups, corporate picnics, employee recognition and more. For more information, call 972-RANGERS, ext. 3 or visit texasrangers.com. More information »
GUEST ASSIST
Guests in need of assistance have the ability to use their mobile phone to text "Report" to 78247 to notify ballpark personnel of any issues that need to be addressed. Guests must use the keyword "Report" and send it to the 5-digit number 78247 along with any other information to help assist with the issue. Rangers Ballpark personnel have the ability to respond to the guest inquiry on a real-time basis and dispatch support, security, or medical staff to the guest's location as needed. This service is only available while the gates are open at Rangers home games. This is intended for Customer Service and is not a means to order food and beverage.
GUEST RELATIONS OFFICE
Guest Relations is located along the Main Concourse behind home plate. This personal service center operates from the time Rangers Ballpark in Arlington opens until one hour after the end of the game. Here, guests may obtain information and assistance, offer suggestions, and receive help with any problems during their visit. For information, call (817) 273-5009. When Rangers Ballpark isn't open, Guest Relations feedback can be provided to (817) 273-5131.
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JR. RANGERS CLUB presented by DR PEPPER
Rangers Captain invites all fans 13 and under to join the Jr. Rangers - the official kids fan club of the Texas Rangers. Members receive a club kit with Rangers merchandise, ticket vouchers to select home games, invitations to "Members Only" events, and VIP "Front of the Line" access to every Sunday afternoon Run the Bases. Sign up at the Promotions Kiosk at Section 30 or at any Jr. Rangers Kiosk on the main concourse or online at texasrangers.com.
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K
KIDS TICKETS
Children 13 years of age or younger receive tickets in the Upper Reserved, Grandstand Reserved and Bleacher sections at a reduced rate. Children under 36 inches are admitted free of charge and must occupy a parent's lap.
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L
LEXUS CLUB LEVEL
This premium seating area has wider seats (22"), more leg room, as well as individual wait service for Sections 217-235. The Lexus Club Level, with its white paneling and black and white tiled floors, stretches around the entire length of the seating bowl with access to both the Lower and Upper Suite Levels. Smoking in not permitted on the Lexus Club Level.
LEXUS CLUB LEVEL INSEAT SERVICE
Rangers Ballpark in Arlington offers inseat service to guests sitting on the Lexus Club Level in sections 217 through 235. Guests are provided a limited menu to order from which includes ballpark favorites like hot dogs, hamburgers, ice cream, soft drinks, beer, mixed drinks, and wine along with specialty items that are not offered anywhere else in the ballpark like chicken quesadillas and beef soft tacos. There are also items on the menu specific for kids. Also, there are monthly specials which feature a limited time entree. Cash and credit cards are processed at the convenience of the guest not having to ever leave their seat to missing any action.
LOST AND FOUND
During all Rangers Ballpark events found items will be immediately taken to the Guest Relations office. After each game, all items are stored for safe keeping by Rangers Ballpark Security. To claim a lost article, visit the Guest Relations office or call (817) 273-5068.
LOST CHILDREN
The Rangers suggest that a parent/guardian place a ticket stub inside a child's pocket or sock to assist Rangers Ballpark staff in locating a child's group in the event of separation. Separated children and parents should contact the nearest Rangers Ballpark employee or go to the Guest Relations office, located behind home plate on the Main Concourse.
TEXAS RANGERS BASEBALL HALL OF FAME AREA, formerly Legends of the Game Museum
The Texas Rangers Baseball Hall of Fame, formerly the Legends of the Game Museum, honors individuals who made great contributions to Texas Rangers Baseball.. The Texas Rangers Hall of Fame can accommodate groups from 50 guests on one level to 600 guests on two levels. Groups may use the private 235 stadium-style theatre, or utilize our spacious event areas for an unforgettable event.
More info »
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MERCHANDISE, NOVELTIES, AND APPAREL
The Majestic Grand Slam Shop, located in Center Field, is open year round and carries the largest selection of Rangers merchandise, novelties, and licensed MLB apparel. During games, the Grand Slam Shop is accessible from Vandergriff Plaza. The following gift shops are also open: Authentic Collection Clubhouse across Vandergriff Plaza, Timeless Treasures behind Lower Home Run Porch, New Era Cap Corner behind Section 40, Twins '47 Dugout Shop behind home plate and the upper concourse gift shop on the 300 level behind home plate. Merchandise stands throughout Rangers Ballpark also offer jerseys, T-shirts, caps, trading cards and more. Season Ticket Holders receive a 15% discount on everything but game used, sale and autographed merchandise.
Cap Exchange Program:
Fans can also receive a 20% discount ($35 to $28) off the regular price of an authentic Rangers blue or red cap by bringing an authentic cap in any condition of any other major league team to the Majestic Grand Slam Gift Shop or any other ballpark retail location that carries authentic Rangers caps.
The Majestic Grand Slam Shop is open year round and has street access from Randol Mill Road. Call (817) 273-5001 for merchandise information.
Shop Online Now »
TEXAS RANGERS BASEBALL HALL OF FAME AREA, formerly Legends of the Game Museum
The Texas Rangers Baseball Hall of Fame, formerly the Legends of the Game Museum, honors individuals who made great contributions to Texas Rangers Baseball.. The Texas Rangers Hall of Fame can accommodate groups from 50 guests on one level to 600 guests on two levels. Groups may use the private 235 stadium-style theatre, or utilize our spacious event areas for an unforgettable event.
More info »
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NON-ALCOHOL SECTION AND BEER SALES
Section 335 has been designated as a non-alcohol section at Rangers Ballpark. Sales and consumption of beer are strictly prohibited in this section. Beer sales will be discontinued in all seating areas after the 7th inning and at concession stands after the 8th inning or two and one-half hours subsequent to the start of a single game, whichever occurs first. Sales may also be discontinued earlier, and in specific areas if necessary, at the discretion of Texas Rangers management. Texas Alcohol and Beverage Commission (TABC) prohibits alcohol being brought into or out of Rangers Ballpark in Arlington. The Texas Rangers remind guests to drink responsibly.
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O
OFFICE BUILDING
One of the signature features of Rangers Ballpark in Arlington is the four-story office building that encloses the structure from left center to right center fields. The office building has approximately 34,000 square feet on each level. The first floor includes retail shops, ticket sales, the second and third floors are leased for commercial office space, and the Rangers' executive offices occupy the fourth floor. The side of the building facing the playing field consists of floor to ceiling glass on each floor with balconies stretching the entire length of the structure on the top three levels. Steel trusses also adorn the building. The roof of the office building contains a total of eight ad panels around the center field scoreboard.
For more information and questions about leasing office space at Rangers Ballpark, please call Matt Schendle at (972) 432-3600.
ON-FIELD ACCESS
Per Major League Baseball rules, only authorized personnel will be permitted on the field before, during or after the game. Any unauthorized person on the field will be removed from Rangers Ballpark and prosecuted.
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PARKING
Multiple parking lots surround Rangers Ballpark in Arlington providing convenient access from major highways. General Parking is available for $10 per vehicle during the Stretch Drive in 2010 and is located primarily on the north and east sides of Rangers Ballpark. General parking passes are available for advance purchase online. Lexus Valet Parking is available for every game on the north, east, west, and south sides of Rangers Ballpark at a cost of $30, and may be purchased in advance by calling 972-RANGERS x1. Lexus Valet Parking on the north side of the ballpark begins operation three hours prior to the start of each game and the south, east, and west sides begin operating an hour and a half prior to the start of each game. Bus Parking is designated on the east side of the ballpark for $40, and handicapped parking is available in select lots. Reserved season parking areas and regular season parking areas serve suite holders and season ticket holders. For special parking packages or needs, call 817-622-7868.
To view a current parking map and directions, please visit texasrangers.com/parking or call 972-RANGERS.
View a current parking map with directions »
PARTY FACILITIES
At Rangers Ballpark, a number of options are available for entertaining groups up to 1,200+ people. A variety of facilities exist allowing you to choose the best location to accommodate your group with a pre-game meal and outdoor seating, or a private gathering in one of our air-conditioned party suites. Call 972-RANGERS, ext. 3 for more information. Place a Deposit Now »
PICNIC AREAS
Choose from any of the five great venues located inside Rangers Ballpark for company picnics and special events. Some include television monitors, fans and partial shelter from weather. The Rangers can accommodate picnics from 50 to 5,000+. For complete details, visit texasrangers.com, or to make a reservation call 972-RANGERS, ext. 3. More Info »
PROMOTIONS
The Texas Rangers offer a variety of cool giveaways for fans attending designated home games. Please note that age and quantity limitations are applicable on some promotions. Promotional giveaways are distributed one per person attending with a valid game ticket. The Promotions Schedule is subject to change. Visit the Promotions Kiosk located at Section 30 with promotion questions. Check back for the Rangers 2011 Promotions Schedule.
PROMOTIONAL KIOSKS
Promotions Kiosk – near Section 30
Jr. Rangers Kiosk – at the Promotions Kiosk near Section 30 and in the Center Field Sports Park area.
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R
RAINOUT POLICY/ RAIN CHECK
If a regulation game is cancelled due to rain or other inclement weather conditions prior to the team's completion of four and one-half (4 ½) innings of play ("Rainout"), then the guest's ticket stub is declared the rain check and is exchangeable dollar for dollar on any future game that year, subject to availability. NO CASH REFUND WILL BE ISSUED. Exchanging rain checks can be done at the Ticket Office, or sent by mail to: Ticket Office, 1000 Ballpark Way, Suite 400, Arlington, Texas 76011.
RANGERS BALLPARK TOURS
Tours of Rangers Ballpark in Arlington are conducted year round. Tour patrons will be shown the clubhouse (when the team is out of town), press box, owner's suite and home dugout as well as receive information on the construction and amenities of Rangers Ballpark in Arlington. For more information, call (817) 273-5099. Book your Ballpark Tour »
RANGERS CAPTAIN
Rangers Captain is the official team mascot of the Texas Rangers! It is always a surprise where the team's fun and furry horse will appear, but fans can catch him for a picture or an autograph at each home game. Rangers Captain is also available for seat visits during each home game. Space is limited and advanced purchase is suggested. For information, call (817) 436-5947 or email mascot@texasrangers.com. Visit Captain's Corner » Request an Appearance »
RADIO BROADCASTS
Texas Rangers games are broadcast in English on KRLD 105.3 FM during the week and on KRLD 1080 AM on the weekend. All regular season games will be carried in Spanish on KFLC 1270 AM. Click here for a complete broadcast schedule. View Broadcast Schedule »
RESALE OF TICKETS
By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District. This includes Rangers Ballpark in Arlington, as well as all surrounding grounds and parking areas. Tickets maybe resold online through StubHub, the official Fan to Fan ticket marketplace for the Texas Rangers. More info on StubHub »
RESTROOMS/WATER/TELEPHONES
Spacious restrooms, water fountains, and courtesy phones are located on all levels of Rangers Ballpark. Diaper-changing areas are available in both women's and men's restrooms.
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SHUTTLE
Two shuttle routes serve patrons parking in lots north of Rangers Ballpark. The red shuttle route stops at the corner of Nolan Ryan Expressway and Road to Six Flags and serves Lots G and N on Baird Farm Road. The blue shuttle route serves fans parking in Lot F with pickups from the west on Baird Farm Road and east on Convention Center Drive. All shuttles stop at Home Plate Gate. Shuttles run three hours pre-game and two hours post-game. Please see the parking map for exact locations.
SMOKING POLICY
Smoking is not permitted in the seating bowl, the Lexus Club Level, suites area, or on the Concourse behind Section 44 - past the Visitors Bullpen (Center Field Sports Park), but guests may smoke at designated areas near the outer perimeter of the first level, and upper the concourse.
SPECIAL SERVICES
Rangers Ballpark in Arlington is designed to provide easy access for everyone, including guests with special needs. Wheelchair assistance is available by contacting Guest Relations, asking any staff members to contact Guest Relations or by calling (817) 273-5009. This service will transport guests from any corner of Rangers Ballpark to any seating location. Post-game assistance is also available. Guests requiring further assistance to the parking areas of Rangers Ballpark may be aided by the Rangers courtesy cart. This service may also be obtained by notifying any staff member. More information on equal access seating, elevators, accessible parking, and wheelchair availability may be obtained at Guest Relations or by calling (817) 273-5131 during normal business hours.
SPORTS PARK in CENTER FIELD
The Center Field Sports Park is a fan interactive area located in Vandergriff Plaza. The interactive area includes a Wiffle Ball Park, Tee-Ball Cages, Speed Pitch, Temporary Tattoos, Mojo Pitching Cage, and picnic tables. Token machines are located in the park, and age restrictions apply to some activities. The Center Field Sports Park opens 2 hours prior to game time and remains open through the middle of the 7th inning during April, May, and September weekday games and through the top of the 9th inning during June, July, and August games. The Center Field Sports Park will also close early for post-game fireworks shows.
SUITES
A suite rental is the perfect solution for client entertainment, special events, meetings, birthday parties, reward programs and business incentives. Suites are available to accommodate any size group and include food and beverage packages/credits, parking passes and game programs. Nightly rentals start at only $2,000, and half and full season suites are also available starting at only $34,500. For more information, call 972-RANGERS, ext. 3. Place a Deposit Now » View Suite Locations »
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TAILGATE PARTIES
Tailgate parties are permitted in the parking lots of Rangers Ballpark as long as festivities do not interfere with normal parking procedures or extend into additional spaces. Use of an open flame for cooking or other purposes is prohibited. Outside food companies (other than Sportservice) are not permitted to cater tailgate parties. Please call 817-273-5842for more information. Parking lots open three hours prior to game time (parking lot opening times are subject to change).
TAXI SERVICE
Guests in need of transportation will find taxis located outside the Third Base Entrance, inside Lot K after each home game. The Third Base Entrance is located at Ballpark Way and Road to Six Flags on the east side of Rangers Ballpark.
TEXASRANGERS.COM
The team website, texasrangers.com, affiliated with MLB.com, is your official online home for all information regarding your Texas Rangers. You can purchase tickets and merchandise online and get up-to-date stats on your favorite Rangers. Come check us out on the web at texasrangers.com.
TICKETS
During the regular season, tickets for all Texas Rangers home games may be purchased by calling 972-RANGERS, online at texasrangers.com, or in person at a Ticket Office or Ticket Kiosk. All phone and internet orders are subject to ticket service charges. Individual ticket mail order forms may be obtained by calling 972-RANGERS or by writing: Texas Rangers Ticket Office, P.O. Box 90111, Arlington, TX 76004-3111. Children 13 years of age or younger are eligible for reduced price tickets in certain areas of Rangers Ballpark in Arlington (View seating diagram »), and children under 36 inches tall may be admitted free of charge, but must occupy a ticket holder's lap.
The First Base Box Office is the primary box office for all ticket transactions and is open from 9 a.m. until two hours after game time on game days. The West Box Office located between First Base and Home Plate Gate is a secondary location that can assist you a few hours before game time. See a complete list of Rangers Box Office locations and their schedules below.
HOURS OF OPERATION
First Base Box Office
Non-Game Days
Monday - Friday: 9:00 a.m. - 6:00 p.m. Saturday: 10:00 a.m. - 4:00 p.m.
Sunday: 12:00 p.m. - 4:00 p.m.
Game Days (night games)
Monday - Friday: 9:00 a.m. - 45 minutes after game time
Saturday: 9:00 a.m. - 45 minutes after game time
Sunday: 12:00 p.m. - 45 minutes after game time
Game Days (day games)
Monday - Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 30 minutes after game ends
Sunday: 9:00 a.m. - 30 minutes after game ends
West Box Office
Game Days (night games)
Monday - Sunday: 4:00 p.m. - Two hours after game starts
(one regular window will remain open until the end of the game and one STH Concierge window will remain open until 30 minutes after the last out)
Game Days (day games)
Monday - Sunday: 10:00 a.m. - Two hours after game starts
(one regular window will remain open until the end of the game and one STH Concierge window will remain open until 30 minutes after the last out)
3rd Base and Center Field Box Office
Game Days: Half Hour before game until 45 minutes after game starts
Home Plate
Fridays, Saturdays & Premier Games: Half Hour before game until 45 minutes after game starts
TEXAS RANGERS BASEBALL FOUNDATION
The Texas Rangers Baseball Foundation was established in 1991 as a non-profit organization that supports community endeavors in the Dallas-Fort Worth Metroplex. The Foundation is dedicated to improving the lives of children in need within our community, and provides funding for youth in crisis, youth health initiatives, youth baseball programs, and youth education. Since 1991, we have given back more than $11 million to help those in need in our community. The Foundation is supported by Rangers players, corporate partners, and Rangers fans through a membership program. To support the Texas Rangers Baseball Foundation or to learn more about the Foundation's impact in the community, visit texasrangers.com/membership or call (817) 436-5933. More Info »
TEXAS RANGERS BASEBALL HALL OF FAME
The Texas Rangers Baseball Hall of Fame honors individuals who made great contributions to Texas Rangers Baseball. Fans are invited to view the plaques of previous inductees located along the Third Base Concourse.
TEXAS RANGERS BASEBALL HALL OF FAME AREA
The Texas Rangers Baseball Hall of Fame, formerly the Legends of the Game Museum, honors individuals who made great contributions to Texas Rangers Baseball.. The Texas Rangers Hall of Fame can accommodate groups from 50 guests on one level to 600 guests on two levels. Groups may use the private 235 stadium-style theatre, or utilize our spacious event areas for an unforgettable event. Please contact us at specialevents@texasrangers.com to receive more information!
TEXAS RANGERS YOUTH BALLPARK
The Texas Rangers Youth Ballpark is a state-of -the-art baseball facility located directly north of Rangers Ballpark in Arlington. This replica of Rangers Ballpark in Arlington is perfect for youth baseball games, birthday parties, corporate group outings, and day camp trips. It is equipped with a fully staffed concession stand, clubhouse, electronic scoreboard, public address system, and field lights. The Texas Rangers Youth Ballpark can be rented any day/time during the week and is also the site of Spring/Fall baseball tournaments. For additional information, please call (817) 273-5297 or visit texasrangers.com. More Youth Ballpark Info »
TELEVISION BROADCAST
The following television stations will broadcast the 2010 Texas Rangers games: FOX Sports Southwest, TXA 21, FOX Network, and ESPN. Check local listings for the carrier on a particular day. Click here for a complete broadcast schedule. View Broadcast Schedule »
TOURS OF RANGERS BALLPARK
Tours of Rangers Ballpark in Arlington are conducted year round. Tour patrons will be shown the clubhouse (when the team is out of town), press box, owner's suite and home dugout as well as receive information on the construction and amenities of Rangers Ballpark in Arlington. For more information, call (817) 273-5099. Book your Ballpark Tour »
TROLLEY
Trolley service is provided only to select hotel guests within the Arlington Entertainment District and serves the following attractions: Rangers Ballpark in Arlington, Six Flags Over Texas, Hurricane Harbor, Arlington Visitors Center, and the Arlington Convention Center. For more information including a list of participating hotels, call (817) 461-8600, or visit arlingtontrolley.com.
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UPPER HOME RUN PORCH GRILL - ALL YOU CAN EAT SEATS
The Texas Rangers offer All You Can Eat Seats in Upper Home Run Porch for every game. Each ticket includes all you can eat chicken sandwiches, hot dogs, nachos, peanuts, popcorn, and soft drinks, served in the air-conditioned grill behind Upper Home Run Porch. Food service begins when the ballpark gates open and ends two hours after the scheduled game time. Individual game tickets are $34 ($39 for premier games), and groups of 20 or more may be purchased at a discounted rate based on the day of the week. Groups will be $37 per ticket for premier games.
The All You Can Eat area in the grill and bar behind the Upper Home Run Porch multiple seating areas, including tables and seats on the glass, overlooking the playing field, three bar areas, and sports programming on over 100 televisions, including several big screens.
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VANDERGRIFF PLAZA
This plaza is named after former Arlington Mayor Tom Vandergriff who was instrumental in bringing the Rangers franchise to Texas. A statue honoring his work was erected in 1997 and greets fans as they enter this area. Another statue was also erected in 1997 - that of Hall of Famer Nolan Ryan. Mr. Ryan sits atop a marble pitching mound and is encircled by another marble ring which details many of his Major League achievements.
VIDEO & MESSAGE BOARDS
The videoboard, located above Upper Home Run Porch at Rangers Ballpark in Arlington, is used to show replays and highlights of game action and specially-produced entertainment segments. Statistical information and news about the Texas Rangers and other major league teams will appear on the message board in Center Field and on the sports ticker below the Diamond Club in Left Field.
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WEBSITE
The team website, texasrangers.com, affiliated with MLB.com, is your official online home for all information regarding your Texas Rangers. You can purchase tickets and merchandise online and get up-to-date stats on your favorite Rangers. Come check us out on the web at texasrangers.com.
WHEELCHAIR SEATING
Rangers Ballpark contains more than 475 spaces for wheelchairs. These spaces are located within each price level. In addition, Companion Seat spaces have been included to allow guests in wheelchairs to sit with friends or family members (in certain locations, this seating may be on folding chairs obtained from a Customer Service Representative or the Guest Relations office). Rangers Ballpark in Arlington also features access to specially designed restrooms, ticket windows, and concession stands. Wheelchair Seating Sections »
WILL CALL ON DEMAND*
Fans may pick up their will call tickets at any open ticket window at Rangers Ballpark in Arlington. Fans who purchase tickets will receive a confirmation number. To pick up tickets at any box office, fans will need to bring the confirmation number or the credit card number used at the time of purchase and a valid photo ID.
*This benefit is only available when tickets are purchased online at texasrangers.com or on the phone with a Rangers representative.
WILL CALL
The designated Will Call only windows at the Ticket Office are reserved for customers who would like to drop off tickets for someone in their party. Fans that purchase tickets from a location other than texasrangers.com or on the phone with a Rangers representative may pick up their tickets at the Will Call only windows at the Ticket Office.
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TEXAS RANGERS YOUTH BALLPARK
The Texas Rangers Youth Ballpark is a state-of -the-art baseball facility located directly north of Rangers Ballpark in Arlington. This replica of Rangers Ballpark in Arlington is perfect for youth baseball games, birthday parties, corporate group outings, and day camp trips. It is equipped with a fully staffed concession stand, clubhouse, electronic scoreboard, public address system, and field lights. The Texas Rangers Youth Ballpark can be rented any day/time during the week and is also the site of Spring/Fall baseball tournaments. For additional information, please call (817) 273-5297 or visit texasrangers.com. More Youth Ballpark Info »
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